The requirement for payment will be strictly upheld without exception.
This is by prior arrangement and will require a £10 deposit to secure your time slot. No late bookings available for Saturdays and we are always closed on Sundays.
Just as a reminder, whether the answer is yes or no after investigating, payment will still be required as agreed during the booking process to cover time and costs.
The only exceptions are if the vehicle is sold from the owner or if the install has been tampered with either by the customer or another professional. In these circumstances there is no warranty offered or implied and any repair work will be chargeable. If the install is removed completely then we will refit at the full original price at our discretion. We reserve the right to refuse to work on any vehicle.
The only exceptions are if the vehicle is sold by the customer post installation or if the install has suffered damage arising from customer/third party interference, routine wear and tear, negligence, abuse or accidental damage. In these circumstances there is no warranty offered or implied and any repair work will be at our discretion and chargeable at our standard rate. If the install is removed completely either by the customer or third party then, at our discretion, we will refit at the full original price.
Our equipment is specialised for VW Group vehicles and won’t work with other brands. We may expand in the future but this isn’t likely to happen soon.
As a lot of our work involves electrical systems and equipment then it is inadvisable to work in heavy rain, strong winds or snow. Also, sometimes it is needed for your vehicle doors to be open for prolonged periods and this may introduce moisture into your vehicle which can cause issues in itself and be difficult to remove.
With this in mind, we will reschedule your booking at the earliest convenience so as to minimise the delay in completing the job.