Terms and Conditions

Definitions

1.1 “The Company” “us” and “we” refer to Lightrofit.

1.2 “The Buyer” “Customer” “You” “Your” and “You’re” refer to the person, partnership, Limited Company, or other legal entity, who agrees to services being provided by Lightrofit.

General Terms and Conditions

2.1 By purchasing from us you accept the following terms and conditions with us.

2.2 All prices include VAT.

2.3 All products and services are subject to availability.

2.4 All offers and promotions, on our website and social media, are subject to availability and are valid until stated closing date, and may be withdrawn at any time without prior notice.

2.5 All images are for representation purposes only and may vary.

2.6 All prices quoted are subject to supplier prices remaining constant, and can be changed at any time before point of sale.

2.7 Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

Deposits

3.1 All deposits paid are non-refundable.

When you pay a deposit you are paying in part for parts and/or service. Paying a deposit shows that you intend to complete the booking  and it means you are entering into a contract with us. There may or may not be a contract in writing, but doing it verbally still means a contract is in place, meaning there are obligations on both you and us.

When you pay a deposit, you and we agree:

  • the exact product or service that you are buying
  • the amount of deposit you pay
  • when the balance has to be paid
  • when the product or service will be provided
  • where the product or service will be provided

As the majority of our equipment is vehicle specific we have to order the equipment in based on your vehicle details and specific requirements. This could, for example, include colour coding of parking sensors. This means it would not be possible to install this into another vehicle.

Fitting Service

4.1 Our service is offered as a mobile service only. We have no facilities at our registered address and ALL customers arriving at the address, for any reason, will be turned away with NO exceptions.

4.2 All services provided by us are covered by a 1 year guarantee against installation failure.

The only exceptions are if the vehicle is sold by the customer post installation or if the install has suffered damage arising from customer/third party interference, routine wear and tear, negligence, abuse or accidental damage. In these circumstances there is no warranty offered or implied and any repair work will be at our discretion and chargeable at our standard rate. If the install is removed completely either by the customer or third party then, at our discretion, we will refit at the full original price.

4.3 We reserve the right to refuse to work on any vehicle.

This may be for safety, legal or other reasons but the reasons may not always be disclosed.

4.4 We will require a deposit if you request work at an address that is outside our usual working area of South Wales.

This is in addition to the deposit required for booking confirmation.

4.5 All new OEM parts come with a 2 year manufacturers warranty and are subject to their terms and conditions.

All aftermarket parts (such as Android head units) come with a 12 month warranty unless otherwise stated.

Payments

5.1 All prices include VAT.

5.2 Payments are accepted by Cash, PayPal or Bank Transfer.

5.3 Deposits are payable by PayPal or Bank Transfer only.

Any booking will only be confirmed once the required deposit is received and cleared in full.

5.4 Any payments made by PayPal are advisable to be made by goods and service to award you your Buyer Protection. Any such payments are subject to an additional charge due to PayPal fees.

Payments by PayPal Friends and Family are accepted but offer no buyer protection.

Please do get in touch with us directly if you need more information or clarification. We’re happy to help where we can.

Circumstances out of our control and Environmental Health

6.1 We employ common sense when it comes to weather issues.

As a lot of our work involves electrical systems and equipment then it is inadvisable to work in heavy rain, strong winds or snow. Also, sometimes it is needed for your vehicle doors to be open for prolonged periods and this may introduce moisture into your vehicle which can cause issues in itself and be difficult to remove. This is to protect your vehicle from moisture and corrosion and our equipment from damage.

6.2 In the event of your booking being rescheduled due to circumstances out of our control such as adverse weather then we will reschedule your booking at the earliest convenience.

6.3 We will request safe working conditions and as such may refuse to work on a vehicle if it or it’s location/positioning is deemed to be unsafe in any way.

6.4 We respectfully request that any narcotics or dangerous weapons, if any, be removed from the vehicle prior to our arrival.

Liability and Indemnity

7.1 Our liability under these Terms and Conditions, and in breach of statutory
duty, and in tort or misrepresentation or otherwise, shall be limited as set out
in this clause.

7.2 The total amount of our liability is limited to the total amount of Fees
payable by buyer under the Contract.

7.3 We are not liable (whether caused by our employees, agents or otherwise) in
connection with our provision of the Services or the performance of any of
our other obligations under these Terms and Conditions or the quotation for:

  • Any indirect, special or consequential loss, damage, costs, or expenses or;
  • Any loss of profits; loss of anticipated profits; loss of business; loss of data;
    loss of reputation or goodwill; business interruption; or, other third party
    claims; or
  • Any failure to perform any of our obligations if such delay or failure is due to
    any cause beyond our reasonable control; or
  • Any losses caused directly or indirectly by any failure or your breach in
    relation to your obligations; or
  • Any losses arising directly or indirectly from the choice of services and how
    they will meet your requirements or your use of the Services or any goods
    supplied in connection with the Services.

7.4 You must indemnify us against all damages, costs, claims and expenses
suffered by us arising from any loss or damage to any equipment (including
that belonging to third parties) caused by you or your agents or employees.

7.5 Nothing in these Terms and Conditions shall limit or exclude our liability for
death or personal injury caused by our negligence, or for any fraudulent
misrepresentation, or for any other matters for which it would be unlawful to
exclude or limit liability